FAQ

I just placed an order when will it ship?

Please allow 2 - 14 business days of processing and production time for your order to ship out. 

How long will shipping take?

U.S orders will be shipped via USPS & FedEx will be shipped depending on the fulfillment center the product is from.

Average transit times to the United States from our domestic warehouse: 3-7 Business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

 

Will I receive a tracking number?

Due to COVID-19 please allow 2-4 weeks for delivery. 

We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the US.

Returns and refunds policy

Please note, shipping costs are not refunded. 

We hope that it doesn't come to this, but if it does, we are here to help! Don't hesitate to reach out to us at Support@nightlifedresses.com

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. Please email us at Support@nightlifedresses.com All you need to do is send us an email with the subject line "CANCEL" and your order number. 

FAQ's doesn’t answer my question, can you help me?

If we still haven't managed to answer your question please feel free to contact us at Support@nightlifedresses.com and we will do our best to reply within 24 hours :)